Reviews

We have loved using Willoughby for our mom’s hearing needs. They are very accommodating and take time with her. We truly appreciate them.

I was having trouble with my hearing aids and they got an appointment for me right away. Very nice and polite and close to me. Very knowledgeable about checking what software was on my cellphone, paired the aids to the phone again. She patiently explained what what going on. I got them both cleaned. My ear canals were checked with a camera and were fine. They made sure I had extra batteries as they made another appointment for three months from now

Very good service. Karen is very nice and has been very helpful! She went out of her way to fix the tubing on one of my hearing aids because she saw that it was crimping.

The receptionists are friendly....bringing coffee if desired. Walt is unhurried, gentle spoken and very efficient. The offices have just been remodeled and upgraded in the equipment used to examine the ears and test the hearing. Once I needed help with my charger and left a message on their website. I received it called the next morning to help me with the problem I was having with my charger