Our Staff

Dain Huston, HIS

Dain Huston, HIS

Hearing Instrument Specialist

I started with Willoughby Hearing in 1983. I began my career as an instrument repair technician. I can repair just about any hearing instrument on the market. I obtained my license to be a hearing aid specialist in Oregon and have been fulfilling that role for the last 21 years. My main goal is to bring crystal clear hearing to everyone I meet using all the knowledge I possess. During my down time, I enjoy black and white photography.

Melony Winchester, HIS

Melony Winchester, HIS

Director of Business Operations

I’ve had the honor of working in the hearing industry for nearly 18 years. There is nothing more rewarding than being able to reconnect patients to the sounds they’ve been missing. There is an art and a science to treating hearing loss and I’m thankful to be able to apply these skills directly to my patients every day.

Robert Gaustad, HIS-T

Robert Gaustad, HIS-T

Hearing Instrument Specialist-in-Training

I began working at Willoughby Hearing in January of 2016. I love helping the patients. I love to see their faces the first time they put on the hearing aids and hear everything they have been missing. In my spare time I enjoy running, golfing, hockey and spending time with my daughters and watching their sports.

Anne Pacheco, BA, BC-HIS

Anne Pacheco, BA, BC-HIS

Board Certified Hearing Instrument Specialist

I have worked for Willoughby Hearing since 2015 and have been a licensed hearing aid specialist for over seven years. I earned a bachelor’s degree from Texas State University. My passion for better hearing stems from my parents’ hearing impairments, so I understand how hearing loss affects families. I have successfully fit hundreds of hearing aids, and I am willing to go the extra mile to make sure my patients receive the best possible results with their hearing instruments.

Customer Reviews

Over the years I have bought several Starkey brand hearing aids from All American for my wife and myself. We have also experienced several counselor changes in those years which can take some adjustment from a service perspective. My latest counselor has been Dain Huston whom I am very pleased...

dean knapp, on Google

There's no job more rewarding than helping reunite patients with their hearing. We are blessed to work for a people-first company that never loses sight that our patients needs come first. I'm proud to say that my own friends and family, as well as hundreds of community members are better...

Melony Winchester, on Google

This is a stellar place to obtain hearing aids and service at a great price. Appointments fit to your schedule, staff are experts and have latest technology at affordable prices. You need to try it, you will be glad you did.

Karen Snell, on Google

The receptionists are friendly....bringing coffee if desired. Walt is unhurried, gentle spoken and very efficient. The offices have just been remodeled and upgraded in the equipment used to examine the ears and test the hearing.

Shirley Fleischmann, on Google

Friendly and personal care. Minor wait time.

Steve Oswald, on Google

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